Deposits:
25% is required upon booking, balance up to 14 days prior to arrival.
14 business day cancellation notice required to receive deposit minus cancellation fee of $50.00 plus HST.
Visa MasterCard and American Express are accepted.
Minimum two night stay is required.
One Night stays may be permitted depending on availability with a surcharge of $100

Additional Fee’s
-Additional Fee’s will be charged if the property is left in an excessively dirty condition, guests are not expected to clean the property to a spotless condition however the property must be left in a reasonably clean and orderly condition to avoid additional fees.
-Housekeeping services can be provided at an additional cost of $100 per cleaning which will include top to bottom cleaning, bed linens and towels washed and toiletries refreshed
-Guest are expected to organize their trash and recycling and when possible place those items for curbside pickup on the designated days, when curbside pickup not possible guests are expected to dispose of their own trash, excess trash and or recycling may result in additional fees for collection and disposal
-Guests are responsible for the condition of the property while they are in care and control and will be charged for any damages caused either directly or indirectly through their actions or the actions of any guests they have allowed access to the property, the amount of the charge will be equivalent to the actual costs to repair the damage plus an administrative fee.
-Guests are responsible for the content of the house while in their care and control and will be charged for any items lost or stolen or accidentally removed from the premises.
-Guests will be charged a fee for collection and shipping of any personal items left behind during their stay that they require to be shipped to them.
-An additional fee of $50 will be charged for early check-in, early check-in may be available by 1:00 pm where possible, please request at time of booking (normal check-in 4:00pm)
-An additional fee of $50 will be charged for late check-out, Late check-out may be available for 1:00pm where possible, please request at time of booking (normal Check-out 11:00am)

Notes:
Children 36 months and younger stay at no additional charge
We can accommodate a maximum of 8 persons.
Absolutely No smoking is permitted whatsoever anywhere within the interior of the property, failure to comply with this regulation will result in a $500 minimum charge to your credit card upon discovery of the occurrence
No pets are permitted whatsoever regardless of the size and or type of pet, please do not ask as the answer will always be no.
Guests are responsible for the condition of the property and the furnishings during their stay and any damage caused will be billed to your credit card upon discovery of the occurrence also any items damaged, destroyed or removed from the premises will also be charged to your credit card at an amount to be determined based on the individual occurrence.
Guests are required and expected to uphold local laws and regulations and behave in a manner that does not cause harm to the reputation of By the Vines, Niagara on the Lake vacation Property, guests engaging in unsuitable behavior as defined herein may be evicted from the property without advance notice and the balance of the booking will be forfeited immediately and no refund will be issued under any circumstance
Check In: 4:00 p.m.
Check-Out: 11:00 a.m.

What is Included:
-All Bed Linens & Towels, Professionally cleaned prior to your arrival, Beds are made and ready for your arrival
-Full Kitchen fully equipped with cutlery, appliances, dishes etc.
-Free High speed wireless Internet access
-Use of HP Desktop computer connected to Internet complete with LCD Flat screen monitor
-Free local and long distance telephone calls throughout North America
-Natural Gas BBQ located on rear deck
-We provide individual sized soap, shampoo and conditioner
-Use of covered Garage with entry to house
-All applicable taxes are included in your rate

Check-In Details
Approx 3-4 days prior to your arrival we will contact you to provide full details for your check-in, the property is equipped with an electronic front door lock and you will be provided with the digital access code along with your check-in details.